Shipping Policy
Effective Date: [Insert Date]
Company Name: Stripe Urban
Contact Email: Michael@stripeurban.com
At Stripe Urban, we aim to deliver your products quickly and efficiently. Please review our shipping policy below to understand how and when your order will be delivered.
1. Processing Time
Orders are processed within [1–3 business days] after purchase.
Orders placed on weekends or holidays will be processed on the next business day.
You will receive a confirmation email with tracking information once your order is shipped.
2. Shipping Methods & Delivery Times
We offer the following shipping options:
| Shipping Method | Estimated Delivery Time | Cost |
|---|---|---|
| Standard Shipping | 3–7 business days | [“As Displayed on the website”] |
| Express Shipping | 1–3 business days | [“As Displayed on the website”] |
| International Shipping | Varies by location | [“As Displayed on the website”] |
Please note: delivery times may vary due to carrier delays, weather, or high order volumes.
3. Shipping Locations
We currently ship to:
Domestic: [List countries or states, e.g., all 50 U.S. states]
International: [List supported countries or state “We do not currently offer international shipping.”]
4. Order Tracking
Once your order is shipped, you will receive a tracking number via email. You can track your order using the link provided in the email or through our website.
5. Shipping Delays
While we strive to meet delivery times, some delays may occur due to:
Carrier-related issues
Weather conditions
Public holidays or peak seasons
We are not liable for shipping delays once the order has been handed off to the carrier.
6. Lost or Damaged Packages
If your order arrives damaged or does not arrive at all:
Contact us within 7 days of the expected delivery date.
Email us at Michael@stripeurban.com with your order number and details.
We’ll work with the carrier to resolve the issue and may offer a replacement or refund.
7. Address Accuracy
Please ensure your shipping address is complete and correct. Stripe Urban is not responsible for orders shipped to incorrectly provided addresses.
8. Contact Us
For questions or concerns about your shipment, please contact:
Email: Michael@stripeurban.com
Company Name: Stripe Urban
Let me know if you want to include information on returns and exchanges, customs/duties, or eco-friendly packaging options.